Mobilease products are incredibly important for a large number of our customers and we're delighted to be the exclusive retailer. Our 17 million customers a week identify ASDA as a retailer that is constantly looking to offer value in all areas of our business and this new offering supports this wholeheartedly.
General
Q: What is the returns policy for Mobilease products?
A: If you have a defective Mobilease product please return it to the store where you purchased it from.
Shower Seat
Q: What is the maximum weight the Mobilease Shower Seat will support?
A: The maximum permissible user weight is 95kg (15 ½ st)
Q: How do I clean the Mobilease Shower Seat?
A: We recommend with either warm soapy water or a mild non-abrasive disinfectant
Q: Will the Mobilease Shower Seat fit into my shower enclosure?
A: The Mobilease Shower Seat will fit into most standard shower trays and enclosures
Bath Bench
Q: Can the Mobilease Bath Bench be used for my corner bath?
A: The Mobilease Bath Bench fits most standard types of baths, however it is not suitable for corner baths
Q: How do I clean the Mobilease Bath Bench?
A: We recommend that either a mild detergent or warm soapy water be used to clean the Mobilease Bath Bench
Q: What is the maximum permissible user weight for the Mobilease Bath Bench?
A: 114kg or 18st
Q: What is the optimum position for the bench?
A: We recommend the best position for the bench is the end of the bath opposite the taps
Q: How do I determine whether the bench is the correct size for my bath?
A: The bath bench must fit fully over the top of your bath without overhang and must be supported completely by either side of the bath’s edges
Folding Wooden Bed Tray
Q: Can I use the Mobilease Bed Tray as a carrying tray for drinks and meals?
A: The Mobilease Bed Tray is not recommended for use as a carrying tray especially not for hot drinks or meals. It can, however, be used as a base for reading or writing in bed or whilst sitting in a chair, etc.
Q: How do I clean the Mobilease Bed Tray?
A: This bed tray is laminated so it can be cleaned easily with a damp cloth
Comfy Coverall
Q: Is the Mobilease Coverall weather-proof?
A: The Mobilease Comfy Coverall provides excellent protection from most types of weather
Q: Is the Mobilease Comfy Coverall fire retardant?
A: Care should always be taken not to expose the Coverall to a naked flame or fire.
Q: How should I clean this coverall ?
A: We recommend for cleaning of the coverall a wet cloth soaked in warm soapy water
Easy Reach Grabber with Lights
Q: Who should use the Mobilease Easy Reach Grabber?
A: The Mobilease Easy Reach Grabber is designed for users with limited mobility (permanent or temporary) or for those who have difficulties in gripping items. It is designed to extend your reach so small items can be easily picked up off the floor, curtains can be pulled open or closed, etc.
Q: Does the product pack include batteries or will I have to purchase these separately?
A: The Mobilease Easy Reach Grabber comes complete with 2 x CR2025 batteries.
Foldable Walking Stick
Q: Who should use the Mobilease Foldable Walking Stick?
A: The Mobilease Walking Stick has been designed to assist anyone who requires the aid of a walking stick
Q: Will I need to assemble the Mobilease Foldable Walking Stick?
A: No assembly is required. This walking stick simply snaps open.
Q: How do I clean the Mobilease Walking Stick?
A: We recommend a wet cloth for cleaning this walking stick
Q: What is the maximum permissible user weight for the Mobilease Foldable Walking Stick?
A: 108kg or 17st
Instant Suction Safety Grip Handle
Q: What types of surfaces can I install the Mobilease Instant Suction Safety Grip Handle onto?
A: The Mobilease Suction Safety Grip Handle is designed for interior use only and will attach firmly to smooth non-porous surfaces such as the top of your bath and tiles (not over grout lines or uneven tile surfaces as this will reduce suction)
Q: What tools are required for the fitting of this grip handle?
A: No tools are required. This grip handle adheres to surfaces simply through suction
Q: How do I clean the Mobilease Instant Suction Safety Grip Handle?
A: We recommend that a non abrasive alcohol based bathroom cleaner be used for the cleaning of this product
Jar and Bottle Opener
Q: For what types of jar and bottle tops can the Mobilease Jar & Bottle Opener be used?
A: The Mobilease Jar & Bottle Opener can be used for opening jars and bottles of a diameter of up to 89mm (3.5”)
Q: Who should use the Mobilease Jar & Bottle Opener?
A: This opener can assist all users with the opening of stubborn jar and bottle tops
3 Piece Pan Set with Lid
Q: Can these pans be used on all types of cookers?
A: The Mobilease 3 Piece Pan Set can be used on a gas flame or electric cooker but should not be used inside an oven
Q: Who should use this pan set?
A: The Mobilease pan set can be used by left or right handed users as the pans have two pouring lips. It is ideal for people with weak wrists as its specially designed grip handles facilitate lifting and pouring
Q: What are these pans made of?
A: The Mobilease pan set is made of durable stainless steel
Q: Can I clean these pans with steel wool or a metal scourer?
A: We recommend a stainless steel cleaner or mild soapy water. Steel wool or metal scourers will actually damage the surface of the pans
Raised Toilet Seat
Q: Do I need to remove my existing toilet seat before installation of the Mobilease Raised Toilet Seat?
A: No, the Mobilease Raised Toilet Seat is simply mounted onto your existing toilet seat thus raising its overall height by 100mm (4”)
Q: What tools are required for the fitting of this toilet seat?
A: No tools are required. The seat is secured in position by means of two adjustable brackets included in the pack
Q: How do I clean the Mobilease Raised Toilet Seat?
A: We recommend that either a mild detergent or warm soapy water be used to clean the Mobilease Toilet Seat
Q: What is the maximum permissible user weight for the Mobilease Raised Toilet Seat?
A: 120kg or 18 ¾ st
Ring Pull Can Opener
Q: For what types of cans can the Mobilease Ring Pull Can Opener be used?
A: The Mobilease Ring Pull Can Opener can be used for most types of can ring pulls
Q: Who should use the Mobilease Ring Pull Can Opener?
A: This opener can by be used by anyone needing assistance with difficult to open ring pulls
12” Safety Grab Rail (x2)
Q: Can the Mobilease Safety Grab Rails be fitted to the exterior of my home?
A: No, these Safety Grab Rails are suitable for indoor/interior installation only
Q: How do I clean the Mobilease Grab Rails?
A: We recommend that either a non-abrasive alcohol based bathroom cleaner or warm soapy water be used to clean this product
Q: Does this product pack include fittings?
A: No, the correct type of fittings for this type of product is dependent upon the particular wall type to which the rail is to be fitted. We suggest that advice be sought from a DIY or builder’s merchant
Q: Can this grab rail be fixed onto all types of walls?
A: The Mobilease Safety Grab Rails should be fitted onto solid walls only
Universal Tap Turners
Q: For what types of taps can the Mobilease Tap Turners be used?
A: The Mobilease Tap Turner can be used for easy opening and closing of most sizes of crystal and crosshead taps installed
in the home
Q: Who should use the Mobilease Tap Turners?
A: These tap turners can assist users with a weak grip/hands to easily open most domestic taps. However, we do not recommend their use for the turning of corroded or generally difficult to open taps.
Q: Can I install these tap turners myself?
A: The Mobilease Tap Turners come with easy to follow fitting instructions but these tap turners are simply installed onto most taps with a simple push-fit
Male or Female Urine Bottle
Q: Will there be any odours or spillage with this urine bottle?
A: The Mobilease Urine bottle has a plastic snap-on cap to prevent spillage
Q: What is the capacity of this urine bottle?
A: The Mobilease Urine Bottle has a capacity of 1 litre
Q: How do I clean this urine bottle?
A: We recommend thoroughly and regularly rinsing this product with warm soapy water
Transport Chair
Q: Is this Transport Chair suitable for permanent use?
A: The Mobilease Transport Chair is intended for short-term use on flat even terrain only, such as for moving around airports, shopping centres and for transit to and from a car, etc. If a permanent solution is required please consult your physician or an occupational therapist
Q: Can I use this chair to move up and down ramps?
A: Before travelling up and down ramps we recommend that a qualified professional be consulted as to the correct technique to be used to navigate ramps
Q: How easy is the assembly of this Transport Chair?
A: The Mobilease Transport Chair assembles very easily and quickly without the requirement for any tools provided the enclosed user instructions are followed
Q: Can I operate this Transport Chair myself?
A: This chair is an ‘attendant operated’ chair. For the user’s safety and comfort we would always recommend that whenever the chair is being used, its user is always accompanied by a fully mobile adult
Q: What is the Mobilease Transport Chair made of?
A: The frame of the chair is made of lightweight but durable steel with the fabric used being weather-resistant
Q: How do I take care of my Mobilease Transport Chair?
A: Proper and regular care and maintenance are required to keep this chair safe to use and in good condition. Please follow the enclosed cleaning & maintenance instructions to care properly for your Mobilease Wheeled-Chair.